Our Front of Office staff who are likely to be your first point of contact is Mrs Barwell, she will be available to either answer any enquiries directly or signpost to the right person.
Our Office is staffed daily from 8am - 5pm and there is usually a member of staff who will be available to answer the phone from 7am for any early morning issues/notification of pupil illness.
Who to go to
| General Enquiry | Specific Issue |
Attendance | Admin Office | Mrs Randall |
Absence Requests | Admin Office | Mrs Randall |
Uniform Enquiries/Purchase | Admin Office |
|
Uniform & Personal Property Clarification/Rules | Admin Office | Mrs Randall |
| Admissions | Admin Office | Admin Office |
Medical/Medicines | Admin Office | Admin Office |
| Safeguarding | Mrs Randall or Mrs Bown | Mrs Randall or Mrs Bown |
Welfare issues affecting your child |
| Class Teacher |
Behaviour Policy | Mrs Randall | Mrs Randall |
Behaviour issues affecting your child |
| Class Teacher (1st) EYFS & Y1, Y2,Y3/Y4 & Y5/Y6 Phase Leader (2nd) |
Learning Support and Special Educational Needs | Miss Rose (SENDCo) | Class Teacher (1st) Miss Rose (2nd) |
| Rewards System | Mrs Randall | Class Teacher |
Curriculum | Mrs Shee | Class Teacher |
| Remote Learning Provision | Mrs Shee | Class Teacher |
Homework Policy | Mrs Randall |
|
Homework related to your child |
| Class Teacher |
School Dinners and Payment | Admin Office | Mrs Randall |
Payment for Residential Visits | Admin Office | Admin Office |
Extra-Curricular Clubs | Admin Office | Admin Office |
School Photographs | Admin Office | Admin Office |
Phonics | Mrs Podmore | Class Teacher |
| Maths | Mrs Podmore | Class Teacher |
Complaints | Mrs Linney (Complaints Administrator) | Relevant person depending on nature of complaint or Deputy Headteacher |
| Paper copies of official documentation/policies on our website | Admin Office | Admin Office |
Phase Leaders
EYFS (Nursery & Reception) and Year 1 - Mrs Bown
Years 2, 3 and 4 - Mrs Podmore
Upper Key Stage 2 (Years 5 & 6) - Mrs Randall